﻿Kylinsec Operating System End-User License Agreement
Kylinsec Operating System Privacy Policy


Kylinsec Operating System End-User License Agreement
(Version: November, 2025)

Thank you for using Kylinsec Operating System V6 SP1 Software (hereinafter referred to as "the Software").

1. Agreement and Its Validity
1.1 Before using the Software, you shall carefully read this End User License Agreement (hereinafter referred to as "this Agreement") and ensure that you have fully understood and accepted all terms hereof. This Agreement constitutes a legal contract between Hunan Kylinsec Technology Co., Ltd. (hereinafter referred to as "KYLINSEC") and its affiliated companies, and you (including any legal person or other organization you represent; hereinafter also referred to as "the User"). Any individual using the Software in the name of a legal person or other organization shall be deemed to have obtained authorization and entered into this Agreement on behalf of such legal person or other organization. Once you choose to install, copy, or use the Software in any other manner, it shall be deemed that you have agreed to and accepted this Agreement, and confirmed that you have fully read and understood its contents. If you object to any term of this Agreement, you shall not install, copy, or use the Software or its related services.

1.2 This Agreement solely governs the license relationship for the use of the Software and does not include any express or implied service commitments (including but not limited to software maintenance, upgrades, fault repair, etc.), unless you have executed a separate written service agreement with KYLINSEC or an authorized agent of KYLINSEC that explicitly stipulates such commitments. For matters relating to services and corresponding payments, you shall carefully review the relevant agreements separately executed between you and KYLINSEC or its authorized agents. For the purposes of this Agreement, "use" means downloading, installing, copying, redistributing, or otherwise using the Software for functional purposes.

1.3 When using the Software, you shall also comply with all terms and conditions of other agreements (if any) executed between you and KYLINSEC or its authorized agents to entitle you to use the Software, or any authorization documents (if any) issued by KYLINSEC to prove your right to use the Software.

2. License Grant
2.1 Pursuant to the Software's pricing rules and your payment for the Software, KYLINSEC hereby grants you a global, non-exclusive, and non-transferable license to use the Software, authorizing your use of the Software in compliance with the provisions of this Agreement. The scope of this license is strictly limited to your own business operations; you shall not sub-license, sub-license, or make the Software available to your affiliates, partners, or any other third parties for use in any manner.

2.2 The Software may contain software components developed by third-party developers pursuant to the corresponding open-source agreements (hereinafter referred to as "Open-Source Software Components"). The license agreement for each Open-Source Software Component is contained in the source code of such Open-Source Software Component. When using these Open-Source Software Components, you shall comply with the provisions of the corresponding open-source software license agreements. This Agreement applies solely to the Software and does not restrict or alter any rights you enjoy under the license terms of any specific Open-Source Software Component, nor does it grant you the right to replace such terms.

3. Intellectual Property Rights
3.1 The Software is protected by copyright law, trademark law, patent law, and other applicable laws. Among the source code, object code with copyright notices provided by KYLINSEC that are contained in the Software, and all components composed of the aforementioned source code and/or object code, the content created by KYLINSEC, or the content modified that differs from the unmodified version and the relevant copyright formed thereby, are owned by KYLINSEC. Meanwhile, KYLINSEC and its affiliated companies legally hold the trademark rights to the trademarks and logos involved in the Software, such as "麒麟信安" and "Kylinsec".

3.2 To the maximum extent permitted by applicable law and subject to the terms of relevant licenses, KYLINSEC and/or its authorized parties reserve all ownership rights, intellectual property rights, and related rights in respect of the Software and its components (including but not limited to any images, photos, animations, videos, audio, music, texts, additional programs, colors, interface designs, and layout frameworks contained in the Software), the printed documentation accompanying the Software, and any copies or modifications of the Software. This Agreement does not grant any authorization for any rights, ownership, or interests in any trademarks, service marks, logos, or trade names of KYLINSEC and/or its licensors. The copyrights, trademarks, and other rights held by KYLINSEC in the Software, its printed documentation, copies, and modifications are protected by the PRC Copyright Law, Trademark Law, Anti-Unfair Competition Law, Patent Law, and other PRC laws.

3.3 You agree that, except for activities explicitly permitted by laws and regulations: (1) You shall not remove any copyright marks or copyright notices on the Software, and shall mark that the copyright belongs to KYLINSEC and/or other authorized parties in accordance with the existing form of expression on all copies thereof; (2) You shall not copy the printed documentation accompanying the Software, and shall undertake to prevent the illegal copying of the Software and its printed documentation in any form; (3) Without the prior written consent of KYLINSEC, you shall not modify, adapt, or conduct derivative development of the Software in any form, including but not limited to changing functional modules, interface designs, core algorithms, etc. If you violate any of the foregoing commitments and cause economic losses or legal liabilities (including but not limited to software failures or third-party claims arising from unauthorized modifications), you shall bear full responsibility. Meanwhile, KYLINSEC shall have the right to immediately terminate the license for the use of the Software.

4. Your Rights and Obligations
4.1 You warrant that when using the Software, you shall strictly comply with all applicable laws, regulations, and industry standards, and ensure that your use of the Software is legal, true, and valid. You shall not use the Software to engage in any illegal or non-compliant activities, nor shall you infringe upon the legitimate rights and interests of any third party. You shall consciously abide by the relevant national laws and regulations. If KYLINSEC incurs any legal liability or economic loss (including but not limited to fines, compensation, attorney fees, and litigation costs) due to your improper use (including but not limited to transmitting illegal information through the Software, infringing upon the rights and interests of third parties, etc. ) , you shall indemnify KYLINSEC in full.

4.2 Except for activities explicitly permitted by laws and regulations, you shall not conduct reverse engineering, decompilation, or disassembly of the Software in any form; "reverse engineering" includes but is not limited to obtaining core technical information of the Software (such as source code, algorithms, interface specifications, and data structures) through technical means such as disassembly, debugging, packet capture, and memory analysis. You shall not conduct any activities that damage the security and normal operation of the Software, such as malicious attacks, tampering, or cracking of the Software.

4.3 You shall strictly pay all fees for the Software (if any) in accordance with the pricing rules of the Software prior to the expiration of the authorization period. If you fail to pay all fees in accordance with the pricing rules, KYLINSEC shall have the right to terminate your right to use the Software, and you shall bear all losses such as data loss and business interruption.

4.4 This Agreement does not permit you to redistribute the Software or its components for any commercial purposes (including but not limited to software sales, pre-installation, bundling, etc.), whether the Software or its components have been modified or not. You may only redistribute the Software in the following circumstances: (1) Other written agreements with KYLINSEC permit such commercial redistribution; (2) You have retained the copyright marks and copyright notices of the Software in accordance with the requirements of Section 3 hereof, and you have deleted and replaced all trademarks and logos of KYLINSEC. You shall be aware that modifying the Software may cause program damage and render it unable to function normally.

5. Limited Warranty and Liability Limitation
5.1 Unless otherwise explicitly stipulated in this Agreement or other written agreements executed between you and KYLINSEC, to the maximum extent permitted by applicable law, the Software is provided on an "as-is" basis. KYLINSEC does not provide any express or implied warranties, guarantees, or conditions, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement of third-party rights. You shall independently test the compatibility of the Software with your hardware environment, operating system, and other software prior to use; KYLINSEC does not warrant that the Software is compatible with all user environments.

5.2 Under normal use conditions, within 30 days from the date on which the Software is delivered to you, KYLINSEC warrants that the storage medium (if any) containing the Software is free from material and workmanship defects. If a defect is verified, KYLINSEC's entire liability under this Agreement shall be limited to either replacing the defective medium or refunding the amount paid by you for the medium, provided that the Software and the media of all components are returned in their original packaging together with a copy of your payment voucher. This warranty shall be invalid if the defect of the medium is caused by an event not attributable to KYLINSEC, abuse by you, or improper application.

5.3 To the maximum extent permitted by applicable law, under no circumstances shall KYLINSEC be liable to you for any direct damages, indirect damages, special damages, consequential damages, or punitive damages (including, without limitation, loss of business profits, business interruption, and data loss) arising out of or in connection with your use of, or inability to use, the Software. Special Provision: KYLINSEC shall not be liable for any indirect losses (including loss of profits and damage to goodwill resulting from business interruption) in connection with the Software's use, whether such losses were foreseeable or not.

5.4 KYLINSEC shall not be liable for any losses incurred due to Software malfunctions or service interruptions resulting from force majeure events, third-party actions (including, without limitation, network attacks, hacker intrusions, virus infections, network service provider outages, power failures, and other such events), your failure to maintain a compliant usage environment, or improper operations. That said, KYLINSEC shall provide reasonable assistance in resolving such issues, within the scope of necessity.

5.5 Under no circumstances (whether in connection with a contract, tort (including negligence), or otherwise), for any loss you suffer from the use of the Software, you agree that the maximum liability of KYLINSEC or its authorized parties shall not exceed the amount you paid to obtain the license for the use of the Software (in the case of a one-time payment model) or the service fee paid by you in the current year (in the case of an installment payment model). Meanwhile, KYLINSEC shall not be liable for any claims or damages arising from the content that you or a third party applies to or operates on the Software, or other content related to such content.

5.6 If you cause damage to KYLINSEC by violating the provisions of this Agreement, KYLINSEC shall have the right to take measures including but not limited to terminating the use license, ceasing the provision of services, restricting use, and pursuing legal liability.

6. Third-Party Software
KYLINSEC may distribute third-party software programs together with the Software. Such third-party software programs are not necessary for the operation of the Software but are provided for your convenience and are subject to the license terms attached thereto. In addition, other application programs that you install and run based on the Software shall also fall within the scope of third-party software programs. The corresponding license terms are attached to the third-party software programs. If you do not agree to comply with the applicable license terms of the third-party software programs, you shall have no right to install or run such third-party software programs. If you wish to install the third-party software programs on more than one system or transfer them to others, you must contact the licensor of the third-party software programs independently. KYLINSEC shall not be held liable for your decision to use third-party software or any consequences thereof. Should your use of third-party software result in Software malfunctions, data corruption, or system crashes, KYLINSEC reserves the right to suspend your Software license until the issue is remediated. You shall be solely responsible for all technical support fees incurred by KYLINSEC in connection therewith.

7. Data Protection and Use
7.1 You shall properly keep the login account and password of the Software and shall not lend or share the account and password with any third party. KYLINSEC shall not be liable for any security incidents (such as data tampering, information leakage) caused by your failure to properly keep the account (including but not limited to weak passwords, shared accounts, account leakage caused by device poisoning, etc.), but shall provide necessary technical assistance (the fees thereof shall be borne by you).

7.2 The operation and maintenance data generated by you during the use of the Software shall be owned by you; you shall be responsible for the backup and security management of such data independently. KYLINSEC shall not be liable for data loss caused by your failure to back up data in a timely manner.

7.3 After the termination of this Agreement or upon your request for data deletion, KYLINSEC shall delete or anonymize all your data within a reasonable period in accordance with the requirements of relevant laws and regulations, unless otherwise specified by laws and regulations or regulatory authorities. Meanwhile, KYLINSEC shall have the right to charge corresponding data processing service fees based on the complexity of your data deletion request.

7.4 For detailed rules on the collection, storage, use, and sharing of personal information, please refer to the Kylinsec Operating System Privacy Policy. Your use of the Software shall be deemed as your acceptance of all contents of this Privacy Policy.

7.5 You warrant that all data provided by you to the Software is legally obtained and does not infringe upon the rights and interests of any third party; if a third party claims compensation due to the legality of the data, you shall bear full responsibility and indemnify KYLINSEC for the losses suffered thereby.

8. Reservation of Rights
KYLINSEC reserves all rights in and to the Software that are not explicitly granted to you under this Agreement. If you need to use any other rights of KYLINSEC not covered by this Agreement, you must obtain the prior written consent of KYLINSEC. KYLINSEC shall have the right to adjust the functions, interfaces, and service methods of the Software according to business needs. Such adjustments shall be notified to you through an announcement on the official website, email notification, or in-Software pop-up, and your continued use of the Software shall be deemed as your acceptance of the adjustments.

9. Interpretation and Modification
KYLINSEC reserves the right to modify this Agreement at any time in accordance with the update of relevant laws and regulations and the adjustment of the company's business strategy. Without your consent, KYLINSEC shall not restrict your rights under this Agreement. After the modification of this Agreement, KYLINSEC shall notify you through an announcement on the official website, email notification, or in-Software pop-up, and you shall contact KYLINSEC to submit a written objection within 7 days; if no written objection is submitted or you continue to use the Software, it shall be deemed that you have accepted the modified Agreement. If KYLINSEC releases an updated version of this Agreement, it shall properly notify you of any matters that may damage your interests and obtain your consent again. If you disagree with the terms in the updated Agreement that damage your interests, you shall have the right to cease using the Software.

10. Dispute Resolution
The formation, performance, interpretation of this Agreement, and the resolution of disputes hereunder shall all be governed by the laws of the People's Republic of China (Mainland). If any term of this Agreement is determined to be invalid, the validity of the remaining terms shall not be affected. If you have any dispute with KYLINSEC regarding the content or performance of this Agreement, the parties shall conduct friendly consultations; if the consultations fail, either party may file a lawsuit with the competent people's court where KYLINSEC is located.

11. Contact Us
If you have any questions about this Agreement or need any information from KYLINSEC, please contact KYLINSEC directly through the following contact information:
Phone: +86-400-012-6606
Email: support@kylinsec.com.cn




Kylinsec Operating System Privacy Policy

Version Update Date:November 12, 2025

Dear Users of Kylinsec Operating System (hereinafter referred to as "you"), the Kylinsec Operating System series software products (hereinafter referred to as "Kylinsec Operating System Products" or "the Products") are developed and distributed by Hunan Kylinsec Technology Co., Ltd. (hereinafter referred to as "we" or "KYLINSEC"). Meanwhile, to provide you with technical support services for the Products (hereinafter referred to as "the Product Services"), we have specially developed the KYLINSEC Technical Support Platform (https://support.kylinsec.com.cn/, hereinafter referred to as "the Support Platform").

KYLINSEC attaches great importance to the protection of your personal information and privacy. When you use our Products or receive our Product Services through the Support Platform, we will collect, store and use your personal information in accordance with the Kylinsec Operating System Privacy Policy (hereinafter referred to as "this Policy"). To ensure the lawful, reasonable and appropriate collection and use of your personal information, as well as the secure and controllable transmission and storage thereof, we have formulated this Policy. In this Policy, we will explain to you the methods for collecting, using and storing your personal information, as well as the ways for you to access, correct, delete and protect such information. We will provide corresponding security protection measures for your personal information in accordance with legal requirements and mature industry security standards. Before using our Products or receiving our Product Services, please carefully read and understand this Policy, especially the bolded and highlighted sections, so that you can better understand the various Products and Product Services we provide and make corresponding authorization and consent on the basis of fully understanding the contents of this Policy. For the avoidance of doubt, your use of our Products or receipt of our Product Services shall indicate that you have been informed of and agreed to this Policy.

Out of special concern for children's privacy, we will not intentionally accept, collect or request personal information from children under the age of 14. If you are a user under the age of 14, we require you and your guardian to access and carefully read this Policy, and you may use the Kylinsec Operating System Products and/or receive the Product Services or provide us with your personal information only after obtaining the consent of your guardian and under the supervision and guidance of your guardian.

If you have any questions, comments or suggestions, please contact us through the following contact information:
Hunan Kylinsec Technology Co., Ltd.
Address: 4th Floor, Building 1, Qilin Science Park, No. 20 Qiyun Road, Changsha High-Tech Development Zone, Hunan Province, China
Email: privacy@kylinsec.com.cn
Phone: +86-400-012-6606

This Policy will help you understand the following contents:
1. How We Collect and Use Your Personal Information;
2. How We Store Your Personal Information;
3. How We Manage and Protect Your Personal Information;
4. Your Rights;
5. How We Handle Minors' Personal Information;
6. Privacy Statement on Third-Party Software;
7. How This Policy Is Updated.

1. How We Collect and Use Your Personal Information
1.1 Collection of Personal Information
We collect your relevant personal information mainly to activate the Products, provide Product functions, Product updates and upgrades, Product fault analysis, and technical support services for the Products.

(1) When you formally activate and use the Products, we will generate an official machine code based on the product model of the computer equipment (such as servers and workstations) you use. This machine code is used solely for Product activation verification and cannot be used to reversely track the specific information of your computer hardware.

(2) When you upgrade or update the Products, we will collect the operating system version information, CPU model information, and/or IP address you use to clarify your operating system information and assist you in performing accurate updates and upgrades.

(3) During your use of the Products or receipt of the Services, you may be required to provide personal information such as your email address, phone number, name, communication address, Support Platform username, and password due to business transactions or the provision of the Services.

(4) When you register and log in to use the Support Platform, we will collect the information stored under your Support Platform account to better provide you with the Services.

(5) The Products may provide biometric identification-related functions and store identity authentication-related information on your device. We will not collect or upload such information to the server.

(6) If the upgrade of the Products or the improvement of the Services involves the new collection of personal information, we will update the contents of this Section in a timely manner.

1.2 Use of Personal Information
We will strictly comply with the provisions of laws and regulations and this Privacy Policy, and use the collected personal information for the following purposes. If we use your personal information beyond the following purposes, we will explain to you again and obtain your consent. We will use the collected personal information for the following purposes:
(1) Product Functions: We will use the personal information you provide for purposes related to Product activation, Product update and maintenance, and biometric identification.

(2) Product Improvement: We will use the personal information you provide to improve the current usability and defects of the Products, and enhance the user experience of the Products and related matters.

(3) Security Assurance: To ensure the security of your use of the Products, we will use the personal information you provide to assist in improving the security, reliability, and sustainable service of the Products.

(4) Product Services: We will use the personal information you provide (such as the email address, phone number, and communication address you provided) to communicate with you directly, so as to better provide you with the Services or service follow-ups.

(5) Regulatory Requirements: We will use the personal information you provide in accordance with the relevant requirements of applicable laws, regulations, departmental rules, and government orders.

1.3 Sharing and External Provision of Personal Information
(1) We will not share or transfer your personal information to any third party, except in the following circumstances:
1) Obtaining your express consent: We may share your personal information with a third party with your prior consent.
2) For the purpose of external processing, we may share your personal information with our affiliated companies or other third-party partners (including third-party service providers, contractors, agents, application developers, and relevant entities) to enable them to process the aforementioned information for us in accordance with our instructions, this Privacy Policy, and other relevant confidentiality and security measures, and use it to provide you with our Products and Services to achieve the purposes described in Section 1.1 hereof. If we share your personal information with the aforementioned affiliated companies or third parties, we will adopt measures such as encryption, de-identification, and anonymization to ensure the security of your information.
3) We will not publicly disclose the collected personal information to the outside world. If public disclosure is necessary, we will inform you of the purpose of such public disclosure, the type of information to be disclosed, and the sensitive information that may be involved, and obtain your express consent.
4) With the continuous development of our business, we may conduct transactions such as mergers, acquisitions, and asset transfers. We shall notify you of such relevant circumstances and maintain the protection of your personal information in compliance with applicable laws and regulations, adhering to standards no less stringent than those set forth in this Privacy Policy.
5) We may disclose your personal information based on legal requirements or the law enforcement requirements of relevant authorities.

(2) If we use your personal information beyond the scope that is directly or reasonably related to the purpose stated at the time of collection, we will inform you again and obtain your express consent before using your personal information.

(3) In accordance with relevant laws, regulations, and national standards, we may collect and use your personal information without your authorization and consent in the following circumstances:
1) It is directly related to national interests such as national security and national defense security;
2) It is directly related to major public interests such as public security, public health, and public awareness;
3) It is directly related to criminal investigation, prosecution, trial, and execution of judgments;
4) It is for the purpose of safeguarding your or other individuals' major legitimate rights and interests (such as life and property) but it is difficult to obtain your consent;
5) The collected personal information is voluntarily disclosed by you to the public;
6) The personal information is collected from legally publicly disclosed information (such as legal news reports, government information disclosure, and other channels);
7) It is necessary for signing and performing a contract at your request;
8) It is necessary for maintaining the safe and stable operation of the provided Products or Services (such as detecting and handling faults of the Products or Services);
9) It is necessary for conducting statistical or academic research for public interests, and when the results of such academic research or descriptions are provided to the outside world, the personal information contained in the results is de-identified;
10) Other circumstances stipulated by laws and regulations.

2. How We Store Your Personal Information
2.1 Purpose of Storing Personal Information
We store your personal information mainly to provide you with higher-quality, more user-friendly Products and better Services. We only store the relevant personal information you provide for the optimization and improvement of the Products and the follow-up of the Services.

2.2 Location of Storing Personal Information
In accordance with the provisions of laws and regulations, we will store the personal information collected and generated within the territory of China on our servers located in China.

2.3 Period of Storing Personal Information
(1) In general, we will only retain your personal information for the period necessary to achieve the purposes stated herein. The information recorded in the logs will be stored for a certain period and automatically deleted regularly in accordance with the configuration, and cannot be recovered after deletion. When our Products or Services cease to operate, we will notify you in the form of a notice, announcement, etc., delete your personal information or anonymize it within a reasonable period, and immediately cease any activities of continuing to collect your personal information.

(2) In the following circumstances, we may need to change the storage period of your personal information to comply with legal requirements:
1) To comply with a court judgment, ruling, or other legal procedures;
2) To comply with the requirements of relevant government authorities or legally authorized organizations;
3) We have reasonable grounds to believe that it is necessary to comply with the relevant provisions of laws and regulations.

3. How We Manage and Protect Your Personal Information
3.1 Security Protection Measures
We have adopted industry-standard security safeguards to protect the personal information you provide, to prevent unauthorized access to, disclosure of, use of, modification of, damage to, or loss of your personal information. For example:
1) Establish reasonable system norms and security technologies to prevent your information from unauthorized access, use, and modification, and avoid the damage or loss of personal information;
2) We will adopt encryption technology to protect your personal information;
3) Implement isolation through isolation technology;
4) When using personal information, we will adopt strict data access control technology to protect your personal information and prevent the improper use of your personal information.

3.2 Our Data Security Capabilities
(1) Manage and standardize the storage and use of information through data security management systems and operating procedures.

(2) Conduct comprehensive security control over data through confidentiality agreements for personnel with access to personal information, monitoring mechanisms, and auditing mechanisms.

(3) Enhance security awareness. We will also organize security and privacy protection training courses to strengthen employees' awareness of the importance of personal information protection. Only necessary personnel are allowed to access your personal information, and such personnel are prohibited from recording or storing it. For this purpose, strict access control and monitoring mechanisms have been established. We also require all personnel who may have access to your personal information to fulfill the corresponding confidentiality obligations. Those who fail to fulfill such obligations will be held legally responsible.

(4) We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this Privacy Policy, unless an extension of the retention period is required or permitted by law.

3.3 Exemption
The Internet environment is not entirely secure, and we will use our best efforts to ensure the security of any personal information you send to us. If our physical, technical, or administrative security safeguards are compromised due to external factors beyond our reasonable control, leading to the unauthorized access, disclosure, alteration, or destruction of your personal information and consequent harm to your legitimate rights and interests, we shall not be held liable for such damages.

3.4 Remedial Measures
In the event of an unfortunate personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation of the security incident and its possible impact, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We shall promptly notify you of the relevant details of the incident via email, postal mail, telephone call, push notification, and other such channels. If individual notification to each data subject is impracticable, we shall issue a public announcement through a reasonable and effective means. At the same time, we will also take the initiative to report the disposal of the personal information security incident in accordance with the requirements of regulatory authorities.

4. Your Rights
In accordance with the relevant laws, regulations, and standards of China, we strive to ensure that you can exercise the following rights with respect to your own personal information:

4.1 Access to Your Personal Information
Based on fine-grained independent access control technology, you may inquire about part of your personal information at any time. The specific inquiry path may be obtained through the Support Platform or by contacting customer service.

4.2 Correction of Your Personal Information
You may inquire about part of your personal information at any time based on fine-grained independent access control technology. When you find that the personal information about you processed by us is incorrect, you may contact us at any time through the contact information provided on the homepage of this Privacy Policy, and we will respond to your correction request within a reasonable period. However, the authorization data required to generate the machine code cannot be modified.

4.3 Deletion of Your Personal Information
(1) In the following circumstances, you may contact us at any time through the contact information provided on the homepage of this Privacy Policy to request the deletion of your corresponding personal information:
1) If our processing of personal information violates laws and regulations;
2) If we collect and use your personal information without obtaining your consent;
3) If our processing of personal information violates the agreement executed with you.

(2) If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise stipulated by laws and regulations or such entities have obtained your independent authorization.

(3) After you delete the information from our Services, we may not immediately delete the corresponding personal information in the backup system, but will delete such personal information when the backup is updated.

4.4 Cancellation of Account by the Personal Information Subject
(1) On our Support Platform or app store, you may apply for account cancellation at any time through the contact information provided on the homepage of this Privacy Policy. After canceling the account, we will cease providing you with the Products or Services, and delete your personal information or anonymize it in accordance with your request, unless otherwise stipulated by laws and regulations.

(2) Please note that if there are matters requiring you to fulfill your obligations at the time of cancellation, your cancellation request will not be immediately approved within the scope permitted by laws and regulations. After you confirm that the cancellation is successful, the account information, personal ID information, transaction records (if any), etc. cannot be recovered or provided; however, you shall still be liable for your actions prior to the cancellation of the account.

4.5 Obtaining Copies of Personal Information by the Personal Information Subject
You have the right to obtain copies of your personal information collected by us within the scope supported by the laws and regulations of China. You may contact us through the contact information provided on the homepage of this Privacy Policy to request copies of the aforementioned information. To the extent technically feasible, we will transmit copies of your personal information to you and/or the third party designated by you.

4.6 Response to the Foregoing Requests
(1) To ensure the security of your personal information, we may require you to provide relevant written requests or prove your identity in other manners. We may first request you to verify your identity before processing your request. If you are not satisfied, you may also file a complaint with us through the contact information provided on the homepage of this Privacy Policy.

(2) In principle, we shall not impose fees for your reasonable requests; however, we may charge a reasonable fee for repetitive requests that exceed a reasonable limit. We may refuse requests that are unreasonably repetitive, require excessive technical means (such as requiring the development of a new system or a fundamental change to current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (such as involving information stored on backup tapes).

(3) Please note that our response to your foregoing requests is only applicable to the personal information collected and generated by us in accordance with this Privacy Policy. If the personal information is collected, used, or controlled by a third party, please claim your rights from the third party in accordance with this Privacy Policy and the third party's public privacy policy.

(4) In the following circumstances, in accordance with the requirements of laws and regulations, we will not be able to respond to your request:
1) It is related to the performance of legal obligations by the personal information controller;
2) It is directly related to national security and national defense security;
3) It is directly related to major public interests such as public security and public health;
4) It is directly related to criminal investigation, prosecution, trial, and execution of judgments;
5) There is sufficient evidence to prove that you have subjective malice or abuse your rights;
6) It is for the purpose of safeguarding your or other individuals' major legitimate rights and interests (such as life and property) but it is difficult to obtain the consent of the person concerned;
7) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
8) It involves trade secrets.

5. How We Handle Minors' Personal Information
Our Products and Services are mainly targeted at adults. If you are a minor, you need the consent of your guardian to use our Products or receive the Services provided by us and agree to this Privacy Policy. Meanwhile, the parents and guardians of minor users shall also take appropriate preventive measures to protect minors, including supervising their use of our Products.
If you are the guardian of a minor user, please pay attention to whether the minor under your guardianship uses our Products or provides their personal information with your authorized consent. If you have any questions about the personal information of the minor under your guardianship, please contact us through the contact information provided on the homepage of this Privacy Policy.

6. Privacy Statement on Third-Party Software
If you install or use third-party software products (third-party software products refer to software products not developed, operated, or distributed by us) on our Products, any personal information you provide to the providers of such third-party software products will be handled solely by the providers of such third-party software products. We will not participate in any processing activities related to the aforementioned personal information of yours. The privacy protection and legal liability corresponding to any personal information you provide to the providers of such third-party software products shall be fully borne by the providers of such third-party software products to you.
When you install or use third-party software products on our Products, please be sure to carefully read and review the corresponding privacy statements or terms, and pay attention to the protection of personal information and privacy.

7. How This Policy Is Updated
7.1 Update Method of This Policy
Without your consent, we will not reduce the rights you are entitled to under this Privacy Policy. We will show you the updated version of this Privacy Policy during the Product installation process or on the company's official website.

7.2 Update Method for Material Changes to This Policy
For material changes, we will also provide more prominent notifications (such as sending notifications via email explaining the specific changes to this Privacy Policy) and obtain your consent again. Material changes to this Privacy Policy include but are not limited to:
1) Significant changes occur to our Product and Service models, such as the purpose of processing personal information, the type of personal information processed, and the method of using personal information;
2) Significant changes occur to our ownership structure (such as changes in the actual controller caused by business restructuring, bankruptcy, mergers, and acquisitions);
3) Significant changes occur to the main entities to which personal information is provided, transferred, or publicly disclosed externally;
4) Significant changes occur to your rights in participating in the processing of personal information and the methods for exercising such rights;
5) Changes occur to the department responsible for personal information security, contact information, and complaint channels;
6) The personal information security impact assessment report indicates high risks.
